Disclaimer

1. General Information

The information provided by PetCare Indonesia on petcareindonesia.org is for general informational and educational purposes only. All information is provided in good faith; however, we make no representation or warranty of any kind regarding the accuracy, adequacy, validity, reliability, or completeness of any information on this website.

2. Not Veterinary or Medical Advice

The content, assessment tools, and resources provided on this website are not intended to be a substitute for professional veterinary diagnosis, treatment, or medical advice. Always consult a licensed veterinarian or qualified animal health professional regarding any medical condition or treatment for your pet.

• •The online pet assessment tool generates a severity score based on user inputs and published veterinary references. It is an educational triage aid, not a clinical diagnosis.
• •Assessment results do not account for individual factors that a veterinarian would evaluate during an in-person examination.
• •Never disregard professional veterinary advice or delay seeking it because of information you read on this website.
• •If you think your pet may have a medical emergency, contact your nearest emergency veterinary clinic immediately.

3. Emergency Situations

PetCare Indonesia provides an online assessment tool to help pet owners evaluate the urgency of their pet's symptoms. This tool is not an emergency service and does not connect you directly with a veterinarian. In a genuine emergency—such as collapse, seizures, severe bleeding, breathing difficulty, suspected poisoning, or a bloated abdomen—do not wait for an online assessment. Contact your nearest emergency veterinary clinic immediately.

4. Service Provider Referrals

PetCare Indonesia lists and refers pet owners to third-party veterinary clinics, groomers, boarding facilities, insurance providers, and other service providers. We do not own, operate, or control these providers. The quality, pricing, availability, and conduct of referred services are the sole responsibility of the respective providers. PetCare Indonesia does not guarantee the performance of any third-party service.

5. Pricing & Cost Estimates

Cost estimates displayed in assessment results are based on national veterinary cost averages adjusted for the Indonesian market. Actual costs may vary significantly depending on the clinic, region, specific treatment required, and individual circumstances. All pricing information is provided for reference only and does not constitute a quote or guarantee of cost.

6. Accuracy of Information

While we strive to keep information up to date and accurate, veterinary medicine is an evolving field and standards may change. We make no warranties about the completeness, reliability, or accuracy of the information on this website. Any action you take based on the information on this website is strictly at your own risk.

7. External Links Disclaimer

This website may contain links to external websites that are not provided or maintained by PetCare Indonesia. We do not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites. The inclusion of any link does not imply endorsement by PetCare Indonesia.

8. Insurance Information

Information about pet insurance providers, coverage, and pricing is provided for educational purposes only. PetCare Indonesia is not an insurance broker and does not sell insurance policies. Insurance terms, coverage, and exclusions vary by provider. Always review the official policy documents from the insurance provider before making any purchasing decisions.

9. Testimonials & Reviews

Testimonials and reviews displayed on this website reflect individual experiences and are not necessarily typical or representative. They are not intended to guarantee similar results for all users. Your pet's condition and outcomes may differ based on individual circumstances.

10. Professional Disclaimer

The assessment tool uses algorithms based on published veterinary references including the Merck Veterinary Manual, AVMA and AAHA guidance, and ASPCA Animal Poison Control data. However, these references are applied in a simplified, automated manner and cannot replicate the clinical judgment of a licensed veterinarian who can physically examine your pet.

11. Limitation of Liability

Under no circumstances shall PetCare Indonesia, its owners, employees, or partners be liable for any loss or damage—including indirect, incidental, consequential, or special damages—arising from reliance on information provided on this website, use of the assessment tool, or interactions with referred service providers.

12. Consent

By using this website, you hereby consent to this disclaimer and agree to its terms. If you do not agree with any part of this disclaimer, please discontinue use of the website.

13. Contact

For questions regarding this disclaimer, please contact us at hello@petcareindonesia.org.